Manage your subscription

Cancel, update your card or see your invoices. Hedroom has no accounts, so your license key is how we find your subscription.

Open the billing page

You go to a page hosted by Stripe. There you can cancel at the end of the period, update your card and see invoices. It does not let anyone change your name, address or email. Anyone who holds the license key can open it, so keep the key private. Your key is sent to our license server to find your subscription, and is not stored in your browser.

Lost your key?

Enter the email address you used at checkout. If it has a Hedroom license, we email a new key to that address only. Your current key keeps working until you use the new one. The first time the new key is used, it replaces the old one, and Macs that still use the old key will need the new one. Enter it in Hedroom's Settings.

We give the same answer whether or not the address has a license, so this form cannot be used to check who is a customer.

Good to know

• Cancelling stops the next renewal. Pro keeps working until the period you have paid for ends.
• Uninstalling Hedroom does not cancel your subscription. Cancel here first.
• Refunds: 30 days from a payment. How to ask.
• Moving to a new Mac: Move your license.
• What we store: the privacy page lists it.

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